Privacy policy

Effective Date: JANUARY 23, 2024

This Privacy Policy governs how Chemical Villa collects, uses, maintains, and discloses information collected from users (each, a β€œUser”) of the www.chemicalvilla.com website (β€œSite”). This Privacy Policy applies to the Site and all products and services offered by Chemical Villa.

Information We Collect

We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

How We Use Collected Information

Chemical Villa may collect and use Users’ personal information for the following purposes:

  • To process orders and transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.
  • To improve customer service: The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

Information Protection

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Chemical Precautions

For products categorized as chemical raw materials, please observe the following precautions:

  • Read and follow all product labels and instructions carefully.
  • Store chemicals in a safe and secure location, out of reach of children and pets.
  • Dispose of chemicals properly and follow local regulations.
  • Use appropriate protective gear (gloves, goggles, etc.) when handling chemicals.
  • If you experience any adverse reactions, seek medical attention immediately and discontinue use.

Changes to this Privacy Policy

Chemical Villa has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.Β